About us
Wisecars mission and values. What is Wisecars really about?
Wisecars story
Before starting Wisecars, they were career-minded thirty-somethings wondering what to do next. It all started with an idea! Our founders Frank and Felicity had a simple idea of how to make hiring cars a much more straightforward process. This idea lead to the foundation of Wisecars.
Our main aim is to give you the best deals with an uncompromising level of service. We ensure that you can book a car with confidence knowing that you will get the best hire package for your needs. We have done a lot of research and worked hard to ensure that we will deliver on that goal. We offer a variety of options that are always in accordance with your needs. We are committed to providing an exceptional customer experience as well as outstanding care and support, and we enjoy helping you to get the best out of your holiday or business trip.
Being part of Wisecars means being in love with travel. While our team members’ backgrounds vary, we all share a dedication to our customers and a passion for travel. We have teamed up with renowned car hire brands so that we can provide our customers the most competitive deals along with world-class customer service. We’re a team of passionate people with strong industry ties, which allows us to give our customers expert advice and to guarantee low prices.
What do we do?
We are a proud and energetic car hire broker which offers price comparisons of major independent hire car suppliers around the world! We aim to provide travellers with the ultimate road trip experience. Wisecars offers an opportunity to start your journey the right way and have an adventure. You can begin your trip with an affordable hire car from Wisecars almost anywhere. We offer secure online bookings for all airports in most major cities around the world. Wisecars aims to ensure that you will have everything you need for a successful journey. Our management works on a daily basis to maintain strong relationships with our customers and suppliers in order to provide the best service and to ensure the best final price for your hire car. We work hard to give you the best deals with an uncompromising level of service and to ensure that you can book your car with confidence knowing you will be getting the best hire package for your needs. We offer a variety of options, always according to your needs, and we love to help you get the best out of your holiday or business trip.
What makes us special?
Wisecars expects nothing but the best, and our technology is no exception. We have partnered up with Car Rental Gateway, a hire car distribution ecosystem that is turning hire car distribution upside-down. With Car Rental Gateway’s cutting-edge technology, we have a significant advantage on the market. Car Rental Gateway provides us with direct online connectivity to hundreds of online hire car suppliers.
We take special care to make sure the booking experience with Wisecars is always simple, fast, and 100% secure. Transparent pricing and excellent customer service is what makes us special.
Timeline
September 2015
After several years of working in the car hire business, our founders Frank and Felicity had an idea of how to make hiring cars as easy as winking, and Wisecars was born!
31 December 2015
31 December 2015 at 10:56 pm CET – our first reservation was made! Oh, what a way to celebrate the New Year!
March 2016
Our commercial team worked round the clock and we reached global coverage! That’s right, we now had cars available everywhere in the world!
April 2016
Wisecars.com went live! The site was launched in seven languages! We got the show on the road!
September 2017
On our second anniversary, we were awarded with a 5-star rating on Trustpilot!
December 2017
We outgrew our first office and moved our contact centre to a new brighter and bigger office!
April 2018
We reached 1,000 reservations per day. A fantastic milestone for Wisecars!
December 2018
We love visiting our partners! In 2018, we spent an average of 70 days out of the office visiting our partners around the globe and making exclusive deals just for you!
March 2019
Wisecars 2.0 – We gathered all your invaluable feedback and, with the best minds in the field, created a new and more streamlined process to book a car. Our new website was launched.
2020
Our team's focus was to support our customers' constantly changing travel plans during the pandemic
2021
We focused on adapting - our team worked hard to launch contactless solutions, help customers find the best deals for domestic travel and to continuously increase customer support satisfaction.
September 2022
We launched our site in Dutch!